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FAQs
Over the years, we have been asked countless questions about ESI, the eDiscovery process, our services, and more. We have gathered some of those questions and answers in this FAQ to help our clients and individuals interested in learning more about Iris and the electronic discovery process.

Can't find the answer you are looking for? Just ask! An Iris expert will respond to your question promptly.
 
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Who developed Iris' eDiscovery processing and review tools?
Where is Iris' corporate headquarters?
When you migrate from the Lotus Notes email platform to Microsoft Outlook, will you lose any metadata information in the conversion?
What is the difference between the "Internet" header and the "message" header in Microsoft Outlook?
What is the difference between de-duplication WITHIN custodian (vertical de-duplication) vs. de-duplication ACROSS custodian (horizontal de-duplication)?
What is considered the "full text" in an email or document?
What are the qualifications of Iris' Computer Forensic collections staff?
Why do documents contain erroneous creation dates (such as 01/01/1901) or creation dates that are more recent than the last modification date?
How does Iris recover deleted documents from hard drives?
If a client is using the POP3 email protocol to download email from a server to their email client locally, why would the emails still be on the email server?
 
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